How to report a bug

Please report any bug you will find in the latest BORIS version using the GitHub repository.

Prior to report a bug please:

• Verify the integrity of your BORIS project: Project > Check project integrity

• Delete the configuration file and try again (see configuration file).

• Check the Frequent Asked Question section.

• Check if the issue was not already reported (GitHub repository.

Remember to indicate:

• your operating system
• the version of your operating system
• the computer you are using (model, RAM ...)
• the version of BORIS you are using
• Information on the mediafile you are coding (if any) See Tools > Media > Media file information

Give all the information that will allow to reproduce the bug: a detailed procedure, a screen recording, etc.

In case of crash please send me the files boris_error.log and boris.log generated in your home directory.

GNU/Linux:

/home/YOUR_PROFILE_NAME/boris.log
/home/YOUR_PROFILE_NAME/boris_error.log

Microsoft-Windows:

c:\Users\YOUR_PROFILE_NAME\boris.log
c:\Users\YOUR_PROFILE_NAME\boris_error.log

MacOS:

/Users/YOUR_PROFILE_NAME/boris.log
/Users/YOUR_PROFILE_NAME/boris_error.log

If the bug is fixed remember to close the issue.

If you find BORIS useful you can give a star to the BORIS GitHub repository.